Thank you for visiting our website. This Privacy Policy describes how we collect, use, and disclose information when you use our website clemandoliv.com.au and clemandoliv.com (the "Website"). Protecting your privacy is important to us, and we are committed to ensuring the confidentiality and security of any personal information you provide to us. Please read this Privacy Policy carefully before using the Website.
1.1 Non-Personal Information: When you visit the Website, we may automatically collect certain non-personal information about your device, such as your IP address, browser type, operating system, and referring website. This information is used for analytical purposes to understand how visitors interact with the Website and to improve its functionality and user experience. This non-personal information is collected using cookies and similar tracking technologies. You can manage your cookie preferences by adjusting the settings on your browser.
1.2 Personal Information: We only collect personal information that you voluntarily provide to us when you make a purchase from the Shop or use the contact form on our Website. The personal information we collect may include your name, email address, shipping address, and payment details. We use this information solely for the purpose of processing your order or responding to your inquiry.
2.1 Non-Personal Information: The non-personal information we collect is used to analyze trends, administer the Website, track users' movements, and gather demographic information. This information is aggregated and anonymized, and it does not identify any individual user.
2.2 Personal Information: We may use your personal information to fulfill your orders, process payments, communicate with you about your purchase, and provide customer support. We may also use your personal information to send you relevant information about our products, services, promotions, or updates, but only if you have given us your explicit consent to do so.
3.1 Non-Personal Information: We retain non-personal information collected through cookies and similar tracking technologies for analytical purposes indefinitely. This information is stored securely and accessed only by authorized personnel.
3.2 Personal Information: We retain personal information collected for the purpose of processing orders and responding to inquiries as long as necessary to fulfill these purposes, unless a longer retention period is required or permitted by law. We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
4.1 Third-Party Service Providers: We may disclose your personal information to third-party service providers who assist us in operating our business and providing services to you. These service providers are authorized to use your personal information only as necessary to perform the services on our behalf and are obligated to keep your information confidential.
4.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
Our Website may contain links to third-party websites. Please note that this Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will take steps to delete that information from our systems.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on the Website. Your continued use of the Website after such modifications will constitute your acknowledgment of the modified Privacy Policy.
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at via the form on the about page.
By using our Website, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.
Last updated: 08/06/2023